There is a certain misconception or misperception when it comes to communication technology like the video phone, email, texting, voice using the phone and so on the preference of a particular piece of communication technology over another. For example, the video phone. Not everybody like to use the video phone. In fact, several deaf people I know avoid using the video phone as much as possible and use email to communicate instead. They would prefer to quickly write out an email letter on what's going on than to sit and chat, mindlessly (according to them), for hours. Some people are not chatters when it comes to using the video phone. Or would try and limit conversations on the video phone. For them, it's probably an issue on the amount of time consumed for social chit chat when time could be better spent elsewhere on getting things done. You'd be surprised.
And then we have the texting example. Not everybody like to text all the time and would either avoid it or keep it to a minimum and perhaps instead prefer voice over the phone. Or in the upcoming case of the new real time texting conversation technology without the need to hit the "send" button to respond everytime would be the new UbiVia communication technology. In this case it would be people who like to text all the time rather than those who use texting sparingly. It would probably come down between the preferred choice of texting using the "stop and go" texting (e.g. SMS, AIM, Instant Messaging, etc) versus UbiVia real time, live texting where people on each end can see each other's texting at the same time. This would be very similar between two people talking (voice) with each over the phone in a fluid fashion. People will undoubtedly choose one communication technology over another for a variety of reasons. The communication technology pie is very big out there and people are willing to pay for certain services or applications if they find them beneficial or useful to have.
No matter what people say there will always be preferences on using certain type of communication technology over others. It doesn't matter if one group of people who will be negative about a communication technology because there will always be another group who would praise it for its beneficial uses.
Let's look at the UbiDuo communication device. It is a communication technology mocked by many Deaf, deaf and hard of hearing people saying it wouldn't work or that it wouldn't be as successful in selling the product for a variety of reasons. Yet they were wrong on all counts and the company, sComm, that makes the UbiDuo communication device, continues to grow and sell successfully this quality product each year.
Another thing to look at is the iPhone video calling. Eventually this will become mainstream in many phones into the near future. Just because you have this communication technology feature built in doesn't mean everybody will prefer this feature over other types such as "stop and go" versus real time, live texting, emailing, video phone through your television screen (bigger screen), voice only and so on. Some will prefer to using the old pen and paper method and avoid technology altogether.
Choices and preferences are two very different things here. Preferences vary over the hundred of millions of people in the United States when it come to choosing a particular piece of communciation technology for everyday use. Just because you don't like a particular use of communication technology doesn't mean others will share your same sentiment and will instead see value and beneficial use.
Wednesday, July 14, 2010
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4 comments:
Mike, I think you should talk with the deaf schools about this real texting thing. I know that deaf and hearing staff need to communicate with each other, but there is a divide between those who use the phone and those who don't. If all employees had this installed on their devices, communication would be more equal throughout the campus. Do check it out - I think you'd be surprised at how there could be a good market for this.
Jt, there is no need to do that. Opportunities will present itself over time. Just keep an eye on sComm.
Ahh, so you do have a preference on time spent as opposed to preference of communication mode? -smirk- just kidding
There is no way I would use a video phone! I don't want to "chit-chat" and that is what would happen... I prefer to do my yakety-yak stuff in person so send me a t/m or email and make arrangments for a visit. Ya know?
Others may prefer to chat on the phone. There are different needs.
I like the new UbiDuo technology but it is expensive compared to a simple t/m data plan. I only t/m and not often.
It's nice though!
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