Friday, July 13, 2012
When deaf people say that they "hate hearing people" there are reasons why they say that. It could be because of their childhood history or a certain event in their life as a teen or adult that triggered it. But if you work in a business operated by deaf people that offer products or services to deaf and hearing people and you carry that attitude in your line of work on how you don't like hearing people and make efforts to avoid them as much as possible you won't get very far in your job or career. Believe me, you won't. You have a choice of either to effectively engage with hearing customers or potential clients in your line of work just as you would with deaf people. If you don't do that then you will suffer the consequences because the business you work in depends on selling those very products or services that keep your company alive and running, not to mention affecting every employee who could be impacted by your selfishness on not to deal with certain customers or clients more directly. By engaging I mean using every variety of communication options there are that you can use instead of sticking to one communication option only. Because if you don't love your customers (both deaf and hearing, and everything else in between) you ain't going anywhere and succeed in life. Such an attitude in a closed society can only go so far and that success will only be limited if any at all.