These communication devices will enable Social Security staff to interact directly and immediately with clients who are deaf or hard of hearing who walk into SSA office for assistance to discuss their SSI/SSDI benefits. Rather than using paper and pen or waiting for a sign language interpreter to arrive, the staff can turn on the UbiDuo and within seconds begin engaging a conversation with the client. This portable communication tool can be carried anywhere within an office, and its self-powered battery provides power when electrical outlets are not available.Below are additional photos of UbiDuo communication devices at the sComm warehouse prior to delivery and on day of delivery. Photos are exclusive for Kokonut Pundit blogsite.
The UbiDuo has a full-size keyboard and screen on each half. Communication is instant, with text showing on both halves as soon as it’s typed, there’s no delay like with instant messaging programs.
Its speed and ease-of-use will enable Social Security staff to better meet the needs of its clients who are deaf, hard of hearing, or other communication challenges. For example, clients who can hear but have difficulty speaking because of a tracheotomy or a stroke can use the UbiDuo.
sComm is the engineer and manufacturer of the UbiDuo communication device. sComm is a privately-held company in Raytown, MO. The company was founded in 2005. The idea of the UbiDuo was born out of frustration when father and son were trying to interact with each other face-to-face over breakfast at a restaurant. sComm stands for "simultaneous communications." Face-to-Face Communication solution offers fast and direct communication for the Deaf & Hard of Hearing
4 comments:
I think it is great for SSA to order UbiDuo for deaf and hard of hearing SSA clients.
However, unfortunately majority of SSA clients read at lower level and they do not type proper English language and are using ASL language making SSA officials to misunderstood their ASL language.
Some of them refuses to type in order to communicate.
For me, I have no problem using this to communicate with SSA.
I think this will not work for 70% of SSA clients based on my observation.
Wonderful!! Today's technology is being put to so many good uses!
Deb, not every deaf or hard of hearing SSA client that comes to the office is a Deaf client who rely exclusively on ASL to communicate.
The UbiDuo is a communication option to use rather than using paper and pen to communicate or those who don't want to wait for a sign language interpreter to arrive. The option is still there for those who prefer to use a sign language interpreter and not use the UbiDuo. The whole point is that there are now more options to choose from.
also, so many of the youngsters nowadays use text phone and email, it should be fine for basic communication. I just hope the SSA reps are adept at understanding some of the abbreviations like IDK. I also hope the SSA reps can type and spell themselves! I can't count the number of times someone has asked me how long I've been "death."
Anonymous One
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