When hearing people complain of their communication rights

You think only deaf people do this? Here's a case of hearing people complain about not having communication access with deaf people. In this particular case you had a deaf federal employee who preferred only an interpreter but the interpreter was only available once a week for one hour leaving the rest of the 39 hours without an interpreter during the work week.  This deaf employee has access to a typing communication device that would allow him/her to communicate to a hearing person face to face but refused to use it. Hearing federal employees were all too willing to use the typing device to communicate fully with their deaf employee. The refusal by this deaf employee to use the easy to use face to face communication device puts the work of everyone else in the office on hold for 39 hours. By doing that, the deaf employee also takes away the hearing employees’rights to communicate, ironically so. So, who is hurting who here? A case of a selfish deaf employee?