Showing posts with label instant messaging. Show all posts
Showing posts with label instant messaging. Show all posts

Wednesday, July 14, 2010

Why some deaf people don't like using the video phone

There is a certain misconception or misperception when it comes to communication technology like the video phone, email, texting, voice using the phone and so on the preference of a particular piece of communication technology over another. For example, the video phone. Not everybody like to use the video phone. In fact, several deaf people I know avoid using the video phone as much as possible and use email to communicate instead. They would prefer to quickly write out an email letter on what's going on than to sit and chat, mindlessly (according to them), for hours. Some people are not chatters when it comes to using the video phone. Or would try and limit conversations on the video phone. For them, it's probably an issue on the amount of time consumed for social chit chat when time could be better spent elsewhere on getting things done. You'd be surprised.

And then we have the texting example. Not everybody like to text all the time and would either avoid it or keep it to a minimum and perhaps instead prefer voice over the phone. Or in the upcoming case of the new real time texting conversation technology without the need to hit the "send" button to respond everytime would be the new UbiVia communication technology. In this case it would be people who like to text all the time rather than those who use texting sparingly. It would probably come down between the preferred choice of texting using the "stop and go" texting (e.g. SMS, AIM, Instant Messaging, etc) versus UbiVia real time, live texting where people on each end can see each other's texting at the same time. This would be very similar between two people talking (voice) with each over the phone in a fluid fashion. People will undoubtedly choose one communication technology over another for a variety of reasons. The communication technology pie is very big out there and people are willing to pay for certain services or applications if they find them beneficial or useful to have.

No matter what people say there will always be preferences on using certain type of communication technology over others. It doesn't matter if one group of people who will be negative about a communication technology because there will always be another group who would praise it for its beneficial uses.

Let's look at the UbiDuo communication device. It is a communication technology mocked by many Deaf, deaf and hard of hearing people saying it wouldn't work or that it wouldn't be as successful in selling the product for a variety of reasons. Yet they were wrong on all counts and the company, sComm, that makes the UbiDuo communication device, continues to grow and sell successfully this quality product each year.

Another thing to look at is the iPhone video calling. Eventually this will become mainstream in many phones into the near future. Just because you have this communication technology feature built in doesn't mean everybody will prefer this feature over other types such as "stop and go" versus real time, live texting, emailing, video phone through your television screen (bigger screen), voice only and so on. Some will prefer to using the old pen and paper method and avoid technology altogether.

Choices and preferences are two very different things here. Preferences vary over the hundred of millions of people in the United States when it come to choosing a particular piece of communciation technology for everyday use. Just because you don't like a particular use of communication technology doesn't mean others will share your same sentiment and will instead see value and beneficial use.

Monday, April 05, 2010

Texting and Carpal Tunnel Syndrome...a danger to deaf people?

In a Foxnews story a 16 year girl was diagnosed with Carpal Tunnel Syndrome of her wrists recently lost some feelings in her hands and was unable to pick up certain objects. This was due to excessive texting, constraining her fingers, hands and wrists over a smart phone keyboard which eventually affected her nerves in her wrists. This is known as "Repetitive Strain Injury" (RSI). Along with this affliction, it's not uncommon for many text users to experience thumb pain known as Blackberry Thumb.

Since texting is the number one communication method among most Deaf (or culturally deaf) and deaf cell phone users it comes with an added risk for those who also communicate preferably through signing. This is perhaps true among teens who are among the most prolific group of all phone texting users.
Teenagers sending and receiving an average of 80 text messages each day may be vulnerable to repetitive stress injuries of the thumb, according to the New York Times. As with Blackberry Thumb, compulsive texting can cause cramping, pain or numbness. While previous reports have stated that teens seem largely immune to Blackberry Thumb and that problems (like tendonitis) tend to crop up in patients in their 40s and 50s, the long-term effects of frequent texting are unknown. Ergonomics researchers are just beginning to study texting's impact, according to the Times.

Here are some statistics on texting:
* 72.2% of wireless users have paid for SMS packages. This equates to 203 million Americans.
* 57% of wireless users 13+ are considered regular text message users.
* There has been a 107% increase in text message use in the USA in the past year.
* 2.5 billion text messages are sent each day in the USA.
*More text messages are sent per phone than phone calls. The average
text messages used per month is 357 compared to 204 cell phone calls.
*15 million Americans used video on their cell phones in quarter two, 2008.
*138 million Americans have sent a text message in the past three months.
Not only are short texting popular you have Instant Messaging (IM) that are much more heavily used with longer conversations than short messages seen in SMS. On Facebook alone some 1 billion IMs are sent each day. Chatting or texting gives users greater privacy and are done in silence as opposed to talking on their cell phones heard by anybody within an ear shot.

The number of smart phones sold is rapidly on the rise so will the amount of texting/chatting that will increasingly merge URL linking to videos, music, webpages, and mobisodes/webisodes (and you thought TV soap operas were bad?)into their everyday smart phone communication. Which means more conversations using the QWERTY keyboard on smart phones to communicate.

Will this be a good thing or bad for deaf/hh smart phone users? Will we see an increase on fingers and hands related injuries or pain because of the constant texting that could affect deaf/hh people who signs? Are companies who offfer short text messaging or Instant Messaging be liable for people's hands and fingers injuries? Or are the makers of QWERTY keypads for smart phones be responsible for the supposedly "poor" ergonomics design?

Who is ultimately responsible?

The answer is that the smart phone users are the ones who are ultimately responsible for the health of their hands, wrists and fingers. Whether a person is prone to injuries or not there are ways to reduce the chances of injuries, pain or discomfort when it comes to texting or chatting on their smart phone.

If it's bad and quite painful, take a "Sabbatical" break for a few weeks off. This is almost like going cold turkey but if it's affecting your signing ability and that it is painful, your body is telling you an important message and that is to stop! If that's seems "impossible" then work out a plan to reduce the amount of time you use your smart phone. Include other exercises to help your hands, fingers and wrists.

Virgin Mobile has a website on exercises you can do to help alleviate the pain and discomfort. Or perhaps buy a contraption that supposedly helps strengthen your hands and fingers. But a cheap and simple sure-fire way of strengthening your hands and fingers is to get a bucket of sand and do some sand digging and finger extension exercises, among other exercises seen here.

The responsibility is yours alone on the health of your hands, fingers, and wrists when it comes to texting and chatting on your smart phones. More than likely if you are a smart phone user you will find yourself using the QWERTY keyboard more often as smart phones continue to improve and the desire to reach out and touch someone becomes even more irresistible.